Terms of service

1. Introduction

Welcome to VetFirst! By accessing or using our website www.vetfirstindia.myshopify.com, you agree to be bound by the following terms and conditions. Please read these carefully before making any purchases or using any services on our website. If you do not agree to these terms, please refrain from using our site.

2. Definitions

  • “We,” “us,” “our” refers to VetFirst, the company owning and operating this website.
  • “You,” “your” refers to the user or customer of VetFirst.
  • “Website” refers to www.vetfirstindia.myshopify.com.

3. Eligibility

By using VetFirst, you confirm that you are at least 18 years old or are accessing the website under the supervision of a parent or legal guardian. You are responsible for ensuring that all details you provide are accurate, complete, and current.

4. Products and Services

VetFirst offers a wide range of pet grooming products. We strive to ensure the accuracy of product descriptions, images, and other content on our website, but we do not warrant that the information is complete, reliable, or error-free. Products may vary slightly from the images shown.

5. Pricing and Availability

All prices are listed in INR and are subject to change without notice. We reserve the right to modify or discontinue products at any time without prior notice. Prices are final as displayed at the time of your order, and any applicable taxes and shipping costs will be added during checkout.

6. Ordering and Payment

Once you place an order, you will receive an email confirming that we have received it. This email does not confirm that your order has been accepted. We reserve the right to refuse or cancel an order for any reason, including but not limited to product unavailability or errors in pricing.

Payments can be made through the methods specified during the checkout process. You agree to provide current, complete, and accurate payment and billing information.

7. Shipping and Delivery

We aim to deliver your order within the estimated timeframes. However, delays may occur due to circumstances beyond our control, such as postal delays, customs issues, or extreme weather conditions. Shipping costs will be calculated at checkout based on your location and delivery method.

8. Returns and Refunds

If you are not satisfied with your purchase, you may return the product within 30 days of receipt, provided it is in its original, unused condition. Return shipping costs are the responsibility of the customer unless the product is faulty or incorrect. Refunds will be processed once the returned item is received and inspected.

9. Limitation of Liability

VetFirst is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the total value of the purchase made by you on the website.

10. Intellectual Property

All content on the VetFirst website, including text, graphics, logos, images, and software, is the property of VetFirst or its licensors and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution of our website content is prohibited.

11. User Conduct

By using this website, you agree not to:

  • Violate any laws, regulations, or third-party rights.
  • Disrupt the website or attempt unauthorized access to our servers or systems.
  • Post, share, or distribute harmful or inappropriate content.

12. Privacy Policy

Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and protect your personal information.

13. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the website constitutes acceptance of the updated terms.

14. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising from the use of this website or purchases made from VetFirst shall be subject to the exclusive jurisdiction of the courts in [Jurisdiction].

15. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

VetFirst
Email: vetfirstindia@gmail.com
Phone: 9999958552